Política de envío
Shipping Policy
Thank you for shopping with Maison Lunelle Jewellery.
Processing Time
All orders are processed within 1–2 business days after payment has been received.
Shipping Times
Spain
- Standard Delivery: 2–5 business days
European Union
- Standard Delivery: 3–7 business days
International
- Standard Delivery: 7–14 business days
Delivery times are estimates and may vary during busy periods or due to customs delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Free shipping:
- Orders over €50 within the European Union.
- Orders over €100 internationally.
Order Tracking
Where available, customers will receive a tracking number by email once their order has been dispatched.
Customs & Import Duties
International customers are responsible for any customs duties, taxes or import charges imposed by their country.
Lost or Delayed Parcels
If your order has not arrived within the expected delivery timeframe, please contact us and we will work with the shipping carrier to resolve the issue.
For any shipping enquiries, please contact us at: